A daily audio course you can listen to anywhere: on your commute, on a walk, over coffee. Every lesson is a real conversation, and you say the phrases out loud yourself, all inside WhatsApp.

Negotiating tech contracts in Flanders – HearSay

Dutch B1

Master Dutch business communication by listening to Sanne and Thijs's conversation about negotiating tech contracts in Flanders. It may feel challenging at first, but by the end of this course you will be able to fully understand and participate.

Lessons

Comparing business documents while waiting
Sanne and Thijs strike up a conversation in a waiting area and compare the lengths of their respective contract documents.
Explaining operational needs for business
Sanne describes her herring business and explains her need for new ordering software to handle daily operations.
Confirming official requirements for paperwork
Sanne and Thijs discuss the requirements for official contract documentation when working with suppliers across regional borders.
Sharing past professional experiences
Sanne and Thijs talk about reviewing paperwork and how past business experiences influenced their current approach.
Describing a past project failure
Thijs recounts how a former supplier unexpectedly stopped working, leaving his company with an unfinished system.
Protecting projects against unexpected stops
Thijs advises Sanne on adding protective clauses to contract agreements to avoid project interruptions during busy sales seasons.
Discussing customer data privacy policies
Sanne details the customer information her business collects, and Thijs highlights the importance of thorough data protection terms.
Preparing for regulatory checks
Sanne and Thijs discuss regional enforcement authorities and identify key questions to raise in upcoming business meetings.
Clarifying software ownership rights
Thijs explains the distinction between paying for software development and holding the actual copyright to the code.
Drafting clear contract terms
Sanne expresses concern over intellectual property rights, while Thijs emphasizes the value of simple, concise contract wording.
Borrowing items and discussing disputes
Sanne borrows a pen from Thijs to take notes, and they begin discussing options for resolving potential business conflicts.
Choosing suitable legal dispute options
Sanne and Thijs evaluate arbitration versus standard legal court procedures for small business operations.
Structuring project phases and deadlines
Thijs recommends setting up clear evaluation milestones and cancellation terms for phased software implementation.
Concluding a conversation politely
Thijs shares a simple trick for remaining calm during negotiations before saying goodbye as his appointment is called.

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