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Modern Workplace Communication – HearSay

English B1

Master workplace English and thrive in the modern office. Practice listening and speaking on the go to build confidence in professional communication.

Lessons

Welcome to the office
Start your journey by learning basic office terminology.
Vocabulary
- a workplace (a workplace)
- a colleague (a colleague)
- an employer (an employer)
- an employee (an employee)
- a headquarters (a headquarters)
- to commute (to commute)
Objectives
- Identify key workplace areas
- Talk about your colleagues
Hybrid work setups
Discuss flexible working arrangements and schedules.
Vocabulary
- remote (remote)
- flexible (flexible)
- a schedule (a schedule)
- a home office (a home office)
- to log on (to log on)
- an arrangement (an arrangement)
Objectives
- Describe hybrid work
- Discuss your weekly schedule
Office equipment
Learn the names of essential technology at your desk.
Vocabulary
- a desk (a desk)
- a monitor (a monitor)
- a laptop (a laptop)
- a headset (a headset)
- a keyboard (a keyboard)
- to plug in (to plug in)
Objectives
- Request office equipment
- Troubleshoot a headset
The daily routine
Talk about your daily tasks and schedule meetings.
Vocabulary
- a shift (a shift)
- a break (a break)
- a meeting (a meeting)
- to attend (to attend)
- to organize (to organize)
- daily (daily)
Objectives
- Plan a daily routine
- Organize a meeting
Writing professional emails
Understand the basics of formal and informal emails.
Vocabulary
- a draft (a draft)
- an attachment (an attachment)
- a subject line (a subject line)
- formal (formal)
- informal (informal)
- to forward (to forward)
Objectives
- Draft a formal email
- Forward an attachment
Instant messaging
Navigate workplace chats and rapid communication.
Vocabulary
- a chat (a chat)
- a notification (a notification)
- to reply (to reply)
- a platform (a platform)
- a status (a status)
- to ping (to ping)
Objectives
- Send a quick chat message
- Set your online status
Information overload
Manage busy inboxes and sort urgent tasks.
Vocabulary
- an inbox (an inbox)
- overwhelming (overwhelming)
- to prioritize (to prioritize)
- urgent (urgent)
- a requirement (a requirement)
- to sort (to sort)
Objectives
- Prioritize urgent messages
- Sort your inbox
AI in communication
Explore how artificial intelligence helps generate text.
Vocabulary
- artificial intelligence (artificial intelligence)
- an algorithm (an algorithm)
- to generate (to generate)
- automated (automated)
- a summary (a summary)
- a prompt (a prompt)
Objectives
- Write an AI prompt
- Generate a summary
Joining a virtual meeting
Get ready for online meetings with cameras and microphones.
Vocabulary
- a link (a link)
- to mute (to mute)
- an agenda (an agenda)
- to participate (to participate)
- a microphone (a microphone)
- a camera (a camera)
Objectives
- Mute your microphone
- Join via a link
Presenting online
Share your screen and present slides to an audience.
Vocabulary
- a screen (a screen)
- a slide (a slide)
- a presentation (a presentation)
- to share (to share)
- visual (visual)
- an audience (an audience)
Objectives
- Share a presentation screen
- Engage a virtual audience
Technical difficulties
Handle common internet and connection issues gracefully.
Vocabulary
- a connection (a connection)
- to freeze (to freeze)
- to disconnect (to disconnect)
- an error (an error)
- offline (offline)
- to reboot (to reboot)
Objectives
- Explain a frozen screen
- Reconnect to a call
Non-verbal cues online
Notice how smiles and nods translate through video.
Vocabulary
- a gesture (a gesture)
- facial (facial)
- an expression (an expression)
- a nod (a nod)
- to smile (to smile)
- eye contact (eye contact)
Objectives
- Use facial expressions
- Maintain eye contact on camera
Starting a project
Set goals and plan deadlines for a new initiative.
Vocabulary
- a project (a project)
- a goal (a goal)
- a proposal (a proposal)
- a deadline (a deadline)
- to plan (to plan)
- an objective (an objective)
Objectives
- Propose a new project
- Set a clear deadline
Assigning tasks
Delegate responsibilities across a team.
Vocabulary
- a task (a task)
- a responsibility (a responsibility)
- to assign (to assign)
- to delegate (to delegate)
- a role (a role)
- to manage (to manage)
Objectives
- Assign a task to a colleague
- Manage team roles
Tracking progress
Follow up on tasks and review status reports.
Vocabulary
- progress (progress)
- an update (an update)
- a milestone (a milestone)
- to track (to track)
- a report (a report)
- to review (to review)
Objectives
- Track project progress
- Review a status report
Meeting deadlines
Submit work on time and communicate delays.
Vocabulary
- to submit (to submit)
- delayed (delayed)
- on time (on time)
- a timeline (a timeline)
- to postpone (to postpone)
- a delay (a delay)
Objectives
- Submit work on time
- Explain a project delay
Active listening
Practice listening carefully and giving attentive responses.
Vocabulary
- to listen (to listen)
- to clarify (to clarify)
- a response (a response)
- attentive (attentive)
- to understand (to understand)
- feedback (feedback)
Objectives
- Clarify a colleague's point
- Provide attentive feedback
Empathy and inclusivity
Foster a diverse and respectful workplace environment.
Vocabulary
- empathy (empathy)
- inclusive (inclusive)
- diverse (diverse)
- a background (a background)
- a perspective (a perspective)
- to respect (to respect)
Objectives
- Respect diverse backgrounds
- Show empathy to coworkers
Cultural differences
Navigate direct and indirect communication styles globally.
Vocabulary
- culture (culture)
- a custom (a custom)
- indirect (indirect)
- direct (direct)
- an interpretation (an interpretation)
- global (global)
Objectives
- Identify cultural customs
- Adapt to direct communication
Neurodiversity at work
Accommodate different working and learning styles.
Vocabulary
- neurodiversity (neurodiversity)
- a style (a style)
- accommodation (accommodation)
- to adapt (to adapt)
- sensory (sensory)
- a distraction (a distraction)
Objectives
- Discuss neurodiversity
- Reduce sensory distractions
Misunderstandings
Clear up confusion and avoid false assumptions.
Vocabulary
- a misunderstanding (a misunderstanding)
- to misinterpret (to misinterpret)
- confused (confused)
- to explain (to explain)
- clarity (clarity)
- an assumption (an assumption)
Objectives
- Clarify a misunderstanding
- Explain your true meaning
Managing stress
Set boundaries to maintain wellbeing and avoid burnout.
Vocabulary
- stress (stress)
- wellbeing (wellbeing)
- a boundary (a boundary)
- to relax (to relax)
- burnt out (burnt out)
- a pause (a pause)
Objectives
- Discuss workplace stress
- Set healthy boundaries
Resolving conflict
Find compromises and offer apologies when necessary.
Vocabulary
- a conflict (a conflict)
- a compromise (a compromise)
- to resolve (to resolve)
- an apology (an apology)
- to apologize (to apologize)
- a solution (a solution)
Objectives
- Apologize for a mistake
- Find a compromise
Constructive feedback
Give and receive advice to improve performance.
Vocabulary
- constructive (constructive)
- an evaluation (an evaluation)
- to improve (to improve)
- advice (advice)
- positive (positive)
- negative (negative)
Objectives
- Give constructive feedback
- Evaluate a performance
Career development
Discuss promotions, training, and finding a mentor.
Vocabulary
- a career (a career)
- a promotion (a promotion)
- a skill (a skill)
- to develop (to develop)
- training (training)
- a mentor (a mentor)
Objectives
- Ask for a promotion
- Discuss skill development
Networking
Build contacts at industry events and conferences.
Vocabulary
- a contact (a contact)
- a network (a network)
- to connect (to connect)
- an industry (an industry)
- a conference (a conference)
- an event (an event)
Objectives
- Introduce yourself at an event
- Connect with industry peers
The future of work
Talk about upcoming trends and workplace innovations.
Vocabulary
- a trend (a trend)
- a transition (a transition)
- to evolve (to evolve)
- dynamic (dynamic)
- an innovation (an innovation)
- future (future)
Objectives
- Discuss workplace trends
- Describe an innovation
Global collaboration
Work seamlessly across international timezones.
Vocabulary
- a partnership (a partnership)
- international (international)
- to collaborate (to collaborate)
- a timezone (a timezone)
- seamless (seamless)
- a success (a success)
Objectives
- Collaborate internationally
- Schedule across timezones