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Navigating German health insurance – HearSay tedesco B1
Master the medical German you need to navigate the healthcare system with ease. Practice your listening and speaking skills on the go, from booking appointments to explaining symptoms.
Lezioni Understanding the healthcare system Lukas explains the difference between public and private health insurance in Germany. Hannah learns about her mandatory contributions.
Vocabolario die Krankenversicherung (health insurance) gesetzlich (statutory) privat (private) das Gesundheitssystem (healthcare system) die Pflicht (duty) der Beitrag (contribution) Obiettivi Distinguish between public and private insurance Discuss mandatory healthcare contributions Choosing a health provider Hannah needs to select a public health insurance fund. She discusses her options and employee benefits with Lukas.
Vocabolario die Krankenkasse (health insurance fund) wählen (to choose) wechseln (to switch) der Arbeitgeber (employer) der Arbeitnehmer (employee) die Leistung (benefit) Obiettivi Choose a health insurance provider Talk about employer benefits Filling out the application Hannah sits down to register online for her chosen Krankenkasse. She navigates the application form and submits her personal data.
Vocabolario der Antrag (application) das Formular (form) ausfüllen (to fill out) anmelden (to register) die Daten (data) unterschreiben (to sign) Obiettivi Fill out a registration form Submit personal details online Receiving your insurance card A few weeks later, Hannah's electronic health card arrives in the mail. She learns what to do with it.
Vocabolario die Gesundheitskarte (health insurance card) der Chip (chip) der Brief (letter) schicken (to send) die Post (mail) die Versichertennummer (insurance number) Obiettivi Identify your health insurance card Understand your insurance number Finding a general practitioner Hannah is feeling a bit under the weather and needs a general practitioner. She asks Lukas for recommendations in her neighborhood.
Vocabolario der Hausarzt (general practitioner) die Praxis (doctor's office) die Nähe (vicinity) suchen (to search) empfehlen (to recommend) aufnehmen (to accept patients) Obiettivi Ask for doctor recommendations Find a clinic that accepts new patients Calling for an appointment Hannah calls the clinic to see if she can get a quick appointment. She learns how to express urgency.
Vocabolario der Termin (appointment) vereinbaren (to arrange) der Notfall (emergency) dringend (urgent) vorbeikommen (to come by) die Wartezeit (waiting time) Obiettivi Arrange a medical appointment by phone Explain that an issue is urgent Booking appointments online Since the clinic's phone line is busy, Hannah tries booking her appointment through an online portal instead.
Vocabolario buchen (to book) das Internet (internet) absagen (to cancel) verschieben (to postpone) die Bestätigung (confirmation) die Sprechstunde (consultation hour) Obiettivi Book a medical appointment online Cancel or postpone an appointment Arriving at the clinic Hannah arrives at the doctor's office. She speaks to the receptionist and hands over her health insurance card.
Vocabolario die Anmeldung (reception) das Wartezimmer (waiting room) warten (to wait) aufrufen (to call in) die Versichertenkarte (insurance card) einlesen (to scan) Obiettivi Check in at a doctor's reception Present your health insurance card Explaining basic symptoms The doctor calls Hannah in. She explains her basic symptoms, mentioning her fever and cough.
Vocabolario das Symptom (symptom) das Fieber (fever) der Husten (cough) die Kopfschmerzen (headache) sich fühlen (to feel) messen (to measure) Obiettivi Describe how you feel Report common cold symptoms Describing specific pain The doctor asks follow-up questions. Hannah has to describe exactly where it hurts and how long she has felt dizzy.
Vocabolario die Bauchschmerzen (stomachache) schwindelig (dizzy) übel (nauseous) der Schmerz (pain) schlimm (severe) seit wann (since when) Obiettivi Express specific pains and nausea State the duration of an illness The medical examination The doctor examines Hannah, listening to her breathing. He gives her a diagnosis and advises her to rest.
Vocabolario untersuchen (to examine) tief (deep) atmen (to breathe) die Diagnose (diagnosis) die Entzündung (inflammation) sich ausruhen (to rest) Obiettivi Follow a doctor's instructions during an exam Understand a basic medical diagnosis Visiting the pharmacy With a prescription in hand, Hannah heads to the local pharmacy. She asks the pharmacist how to take her medication.
Vocabolario das Rezept (prescription) die Apotheke (pharmacy) das Medikament (medication) die Tablette (pill) einnehmen (to take medicine) die Apothekerin (pharmacist) Obiettivi Hand in a medical prescription Ask for instructions on taking medication Understanding the sick note Hannah receives a sick note from her doctor. She reads it over to understand how many days she is excused from work.
Vocabolario die Krankschreibung (sick note) die Arbeitsunfähigkeitsbescheinigung (certificate of incapacity for work) fehlen (to be absent) der Arbeitstag (workday) krank (sick) gesund (healthy) Obiettivi Understand the purpose of an AU Discuss absence from work due to illness Reporting to your employer Hannah contacts Lukas in HR to inform him of her sick leave. They discuss the new digital transmission process.
Vocabolario elektronisch (electronic) übermitteln (to transmit) die Personalabteilung (HR department) der Chef (boss) gute Besserung (get well soon) weiterzahlen (to continue paying) Obiettivi Inform HR or your boss about sick leave Understand electronic sick note transmission 
