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Navigating German health insurance – HearSay Deutsch B1
Master the medical German you need to navigate the healthcare system with ease. Practice your listening and speaking skills on the go, from booking appointments to explaining symptoms.
Lektionen Understanding the healthcare system Lukas explains the difference between public and private health insurance in Germany. Hannah learns about her mandatory contributions.
Wortschatz die Krankenversicherung (health insurance) gesetzlich (statutory) privat (private) das Gesundheitssystem (healthcare system) die Pflicht (duty) der Beitrag (contribution) Lernziele Distinguish between public and private insurance Discuss mandatory healthcare contributions Choosing a health provider Hannah needs to select a public health insurance fund. She discusses her options and employee benefits with Lukas.
Wortschatz die Krankenkasse (health insurance fund) wählen (to choose) wechseln (to switch) der Arbeitgeber (employer) der Arbeitnehmer (employee) die Leistung (benefit) Lernziele Choose a health insurance provider Talk about employer benefits Filling out the application Hannah sits down to register online for her chosen Krankenkasse. She navigates the application form and submits her personal data.
Wortschatz der Antrag (application) das Formular (form) ausfüllen (to fill out) anmelden (to register) die Daten (data) unterschreiben (to sign) Lernziele Fill out a registration form Submit personal details online Receiving your insurance card A few weeks later, Hannah's electronic health card arrives in the mail. She learns what to do with it.
Wortschatz die Gesundheitskarte (health insurance card) der Chip (chip) der Brief (letter) schicken (to send) die Post (mail) die Versichertennummer (insurance number) Lernziele Identify your health insurance card Understand your insurance number Finding a general practitioner Hannah is feeling a bit under the weather and needs a general practitioner. She asks Lukas for recommendations in her neighborhood.
Wortschatz der Hausarzt (general practitioner) die Praxis (doctor's office) die Nähe (vicinity) suchen (to search) empfehlen (to recommend) aufnehmen (to accept patients) Lernziele Ask for doctor recommendations Find a clinic that accepts new patients Calling for an appointment Hannah calls the clinic to see if she can get a quick appointment. She learns how to express urgency.
Wortschatz der Termin (appointment) vereinbaren (to arrange) der Notfall (emergency) dringend (urgent) vorbeikommen (to come by) die Wartezeit (waiting time) Lernziele Arrange a medical appointment by phone Explain that an issue is urgent Booking appointments online Since the clinic's phone line is busy, Hannah tries booking her appointment through an online portal instead.
Wortschatz buchen (to book) das Internet (internet) absagen (to cancel) verschieben (to postpone) die Bestätigung (confirmation) die Sprechstunde (consultation hour) Lernziele Book a medical appointment online Cancel or postpone an appointment Arriving at the clinic Hannah arrives at the doctor's office. She speaks to the receptionist and hands over her health insurance card.
Wortschatz die Anmeldung (reception) das Wartezimmer (waiting room) warten (to wait) aufrufen (to call in) die Versichertenkarte (insurance card) einlesen (to scan) Lernziele Check in at a doctor's reception Present your health insurance card Explaining basic symptoms The doctor calls Hannah in. She explains her basic symptoms, mentioning her fever and cough.
Wortschatz das Symptom (symptom) das Fieber (fever) der Husten (cough) die Kopfschmerzen (headache) sich fühlen (to feel) messen (to measure) Lernziele Describe how you feel Report common cold symptoms Describing specific pain The doctor asks follow-up questions. Hannah has to describe exactly where it hurts and how long she has felt dizzy.
Wortschatz die Bauchschmerzen (stomachache) schwindelig (dizzy) übel (nauseous) der Schmerz (pain) schlimm (severe) seit wann (since when) Lernziele Express specific pains and nausea State the duration of an illness The medical examination The doctor examines Hannah, listening to her breathing. He gives her a diagnosis and advises her to rest.
Wortschatz untersuchen (to examine) tief (deep) atmen (to breathe) die Diagnose (diagnosis) die Entzündung (inflammation) sich ausruhen (to rest) Lernziele Follow a doctor's instructions during an exam Understand a basic medical diagnosis Visiting the pharmacy With a prescription in hand, Hannah heads to the local pharmacy. She asks the pharmacist how to take her medication.
Wortschatz das Rezept (prescription) die Apotheke (pharmacy) das Medikament (medication) die Tablette (pill) einnehmen (to take medicine) die Apothekerin (pharmacist) Lernziele Hand in a medical prescription Ask for instructions on taking medication Understanding the sick note Hannah receives a sick note from her doctor. She reads it over to understand how many days she is excused from work.
Wortschatz die Krankschreibung (sick note) die Arbeitsunfähigkeitsbescheinigung (certificate of incapacity for work) fehlen (to be absent) der Arbeitstag (workday) krank (sick) gesund (healthy) Lernziele Understand the purpose of an AU Discuss absence from work due to illness Reporting to your employer Hannah contacts Lukas in HR to inform him of her sick leave. They discuss the new digital transmission process.
Wortschatz elektronisch (electronic) übermitteln (to transmit) die Personalabteilung (HR department) der Chef (boss) gute Besserung (get well soon) weiterzahlen (to continue paying) Lernziele Inform HR or your boss about sick leave Understand electronic sick note transmission 
