A daily audio course you can listen to anywhere: on your commute, on a walk, over coffee. Every lesson is a real conversation, and you say the phrases out loud yourself, all inside WhatsApp.

Selling Commercial Dishwashers in French – HearSay

French C1

Master French business conversations by listening to Nicolas and Pauline's conversation about pitching professional dishwashers to cafe owners and wholesale clients. It may feel challenging at first, but by the end of this course you will be able to fully understand and participate.

Lessons

Inspecting commercial equipment features
Pauline meets Nicolas at his trade show stand and examines the build quality of his under-counter dishwasher.
Matching equipment to business layout
Pauline describes her catering clients in Toulouse, and Nicolas evaluates whether under-counter or hood dishwashers suit their space constraints.
Discussing past equipment breakdowns
Nicolas estimates required washing capacity for small bistros, while Pauline recalls recurring heating element failures with a competitor's brand.
Identifying equipment maintenance causes
Nicolas attributes past machine failures to uncalibrated water softeners and suggests adding a mandatory service contract to prevent breakdown calls.
Pricing a commercial maintenance contract
Nicolas details what is included in four annual service visits and quotes the yearly maintenance cost per machine.
Bundling service costs into pricing
Pauline raises concerns about extra costs for clients, prompting Nicolas to suggest embedding maintenance fees directly into a single package price.
Evaluating technical support coverage
Pauline asks if technical service covers regional client locations, and Nicolas explains their partner coverage network and emergency response times.
Comparing high-capacity dishwasher models
Pauline inquires about hood dishwashers for larger brasseries, and Nicolas presents a high-capacity model while explaining its long-term value.
Understanding new environmental regulations
Nicolas explains upcoming 2027 EU eco-design rules for commercial dishwashers and why manufacturers are clearing out non-compliant stock.
Evaluating equipment lifespan and offers
Pauline connects new regulations to trade show discounts, and Nicolas guarantees a ten-year lifespan for compliant machines backed by regular service.
Negotiating bulk order pricing
Pauline proposes a bulk order of twenty under-counter dishwashers with staggered deliveries, and the two negotiate initial unit price discounts.
Bargaining with added service offers
Pauline leverages competitor discounts to request lower unit prices, leading Nicolas to offer a free first year of maintenance across all units.
Clarifying warranty and resale terms
Nicolas explains how Pauline can profit from maintenance renewals in future years and outlines their three-year total parts warranty coverage.
Setting order deadlines and closing
Pauline defers a final agreement to consult her business partner, while Nicolas sets a summer order deadline before inviting her for a drink.

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