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Workplace communication in Spain – HearSay

Spanish B1

Master Spanish workplace communication while commuting. Practice your listening and speaking skills on the go to build confidence at the office.

Lessons

The first day at work
Carmen welcomes Javier on his first day and shows him around the Madrid office.
Vocabulary
- el despacho (the office)
- el compañero (the colleague)
- la bienvenida (the welcome)
- presentar (to introduce)
- el departamento (the department)
- la tarjeta de acceso (the access card)
Objectives
- Introduce yourself to colleagues
- Ask about the office layout
Daily stand-up meetings
Javier joins a quick morning check-in with the hybrid team.
Vocabulary
- la reunión (the meeting)
- el resumen (the summary)
- diario (daily)
- actualizar (to update)
- el progreso (the progress)
- el turno (the turn)
Objectives
- Give a brief work update
- Participate in daily meetings
Office etiquette and hierarchy
Carmen explains the company's culture, noting that they use first names despite the hierarchy.
Vocabulary
- el jefe (the boss)
- la jerarquía (the hierarchy)
- tutear (to address informally)
- el respeto (the respect)
- el protocolo (the protocol)
- informal (informal)
Objectives
- Understand office hierarchy
- Address management appropriately
Writing professional emails
Javier drafts a formal email to an external vendor regarding a new project.
Vocabulary
- el correo electrónico (the email)
- el asunto (the subject)
- el destinatario (the recipient)
- adjuntar (to attach)
- el archivo (the file)
- atentamente (sincerely)
Objectives
- Write professional emails
- Use appropriate greetings and sign-offs
Phone calls and rapport
Carmen prefers a quick phone call over a long chat message to build a better personal connection.
Vocabulary
- la llamada (the call)
- el cliente (the client)
- charlar (to chat)
- colgar (to hang up)
- la confianza (the trust)
- el mensaje de voz (the voicemail)
Objectives
- Make professional phone calls
- Build rapport with clients
Managing remote teamwork
The team discusses protocols for days when half the staff is working from home.
Vocabulary
- el teletrabajo (the remote work)
- la pantalla (the screen)
- el micrófono (the microphone)
- silenciar (to mute)
- la conexión (the connection)
- en línea (online)
Objectives
- Discuss remote work policies
- Use instant messaging for quick queries
Scheduling and flexible time
Javier tries to find a suitable time to meet, navigating the Spanish flexible approach to punctuality.
Vocabulary
- la agenda (the schedule)
- posponer (to postpone)
- la puntualidad (the punctuality)
- flexible (flexible)
- el descanso (the break)
- acordar (to agree)
Objectives
- Schedule appointments
- Discuss punctuality and flexibility
Discussing project updates
Carmen runs a project update session to ensure everyone meets their deadlines.
Vocabulary
- el proyecto (the project)
- la fecha límite (the deadline)
- el informe (the report)
- entregar (to deliver)
- el objetivo (the objective)
- retrasado (delayed)
Objectives
- Report on project phases
- Discuss deadlines
Work-life balance boundaries
Javier is reminded of the right to disconnect after hours and leaves work on time.
Vocabulary
- la desconexión (the disconnection)
- el horario (the schedule)
- las horas extras (the overtime)
- el equilibrio (the balance)
- apagar (to turn off)
- el bienestar (the wellbeing)
Objectives
- Talk about work-life balance
- Respect after-hours boundaries
Asking for help at work
Javier encounters a bug in his code and asks a senior developer for assistance.
Vocabulary
- la duda (the doubt/question)
- el error (the mistake/error)
- el consejo (the advice)
- solucionar (to solve)
- echar una mano (to lend a hand)
- el apoyo (the support)
Objectives
- Ask for help politely
- Foster an open team culture
Using AI and tech tools
Carmen introduces a new artificial intelligence tool to help streamline the team's workload.
Vocabulary
- la herramienta (the tool)
- la inteligencia artificial (the artificial intelligence)
- el software (the software)
- la eficiencia (the efficiency)
- automatizar (to automate)
- la red (the network)
Objectives
- Talk about software and AI
- Discuss workplace efficiency
Preparing a meeting agenda
To keep the afternoon meeting focused, Javier sends out a clear agenda in advance.
Vocabulary
- el orden del día (the agenda)
- el punto (the point)
- proponer (to propose)
- debatir (to debate)
- la prioridad (the priority)
- la duración (the duration)
Objectives
- Prepare a structured agenda
- Keep meetings on track
Non-verbal communication cues
Carmen coaches Javier on the importance of eye contact and body language during a client pitch.
Vocabulary
- el gesto (the gesture)
- la mirada (the look/gaze)
- asentir (to nod)
- la postura (the posture)
- el contacto visual (the eye contact)
- corporal (bodily/physical)
Objectives
- Understand non-verbal cues
- Interpret body language
Feedback and performance reviews
Javier has his first performance review, where direct feedback is balanced with diplomacy.
Vocabulary
- la evaluación (the evaluation)
- el rendimiento (the performance)
- la retroalimentación (the feedback)
- mejorar (to improve)
- el ascenso (the promotion)
- constructivo (constructive)
Objectives
- Give and receive constructive feedback
- Discuss career growth