# Professional German Telephone Training

**Language:** German  
**CEFR Level:** B2  

> Listen in as Felix and Clara navigate formal business phone calls in real, everyday German. By the end of this course their conversation will feel easy to follow, and you'll be ready to join in.

**Setting:** Set in Hamburg-Altona, Clara is organizing a major regional railway exhibition and calls Felix, who is managing the corporate catering hotline for his bakery's northern expansion. Over a series of phone calls, they coordinate the complex catering logistics, office department transfers, and VIP bookings for the event.

## Lessons

### 1. Changing event details on short notice

Clara calls Felix at the bakery event hotline to urgently change the breakfast time for a trade fair event to two hours earlier.

### 2. Handling catering requests and approvals

Clara requests an additional VIP lunch, and Felix explains he needs approval from his aunt to accommodate the larger breakfast crowd.

### 3. Confirming event details and deadlines

Felix summarizes the booking details, while Clara requests allergy accommodations and promises a final headcount by Wednesday.