# Nederlands in gang 12: Checking into a hotel

**Language:** Dutch  
**CEFR Level:** A2  

> Join Erik and Floor at a hotel reception in Maastricht, one short conversation at a time, pairing with the themes of chapter 12 of Nederlands in gang. Each lesson trains your ear until you can follow every word and answer back.

**Setting:** The reception of a hotel in the centre of Maastricht on a Friday afternoon. Erik Hoekstra has driven down from Groningen with his wife for the weekend. Floor works at reception and calls him meneer Hoekstra. They use u with each other throughout.

## Lessons

### 1. Checking in

Erik gives Floor his name at reception and she checks him in.

### 2. Asking about check-out and breakfast

Erik asks Floor about check-out on Sunday and breakfast times, and whether they can leave their bags.

### 3. Asking the way in the building

Erik asks Floor where the lift is, and she tells him which floor his room is on.

### 4. Making a complaint

Erik comes back down to tell Floor that the shower in his room doesn't work.

### 5. Getting it sorted

Floor offers Erik a different room, and he takes it.

### 6. Asking the way in town

Erik asks Floor how to get to the Vrijthof, and how long it takes on foot.

### 7. Asking for a tip

Erik asks Floor to recommend a restaurant, and she tells him to call ahead.