# Menschen A1.2, Unit 16: A late check-in

**Language:** German  
**CEFR Level:** A1  

> Join Selin and Philipp for a late-night check-in at a small hotel in Heidelberg, one short conversation at a time, pairing with the themes of unit 16 of Menschen A1.2. Each lesson trains your ear until you can follow every word and answer back.

**Setting:** The reception of a small hotel in Heidelberg's old town at eleven on a Tuesday night in November. Selin Kaya is in town for a conference; her train was an hour late. Philipp, the night receptionist, checks her in. Twenty minutes later she is back at the desk: the heating in her room doesn't work, and she has an appointment at eight the next morning, only half an hour after breakfast starts. They use Sie with each other throughout, and he calls her Frau Kaya.

## Lessons

### 1. Apologising for arriving late

Selin arrives at the hotel late at night and tells Philipp her train was an hour late.

### 2. Checking in for three nights

Philipp tells Selin it doesn't matter, checks her booking and gives her the key to her room.

### 3. Asking about breakfast

Selin asks Philipp when breakfast is, and they say good night for the first time.

### 4. Reporting a problem in your room

Twenty minutes later Selin is back at the desk, and she tells Philipp the heating in her room doesn't work.

### 5. Being offered help

Philipp offers Selin a fan heater in five minutes and tells her the technician comes tomorrow.

### 6. Asking for an early coffee

Selin tells Philipp about her early appointment, and he offers to make her a coffee before breakfast.

### 7. Saying thank you and good night

Selin thanks Philipp for his help, and this time they really say good night.