# French Admin Survival

**Language:** French  
**CEFR Level:** A2  

> Listen to Inès and Thomas navigate real-life housing and administrative scenarios. By the end of this course, you will be able to confidently handle apartment viewings, phone etiquette, and service encounters.

**Setting:** Inès has just moved into a historic apartment building in Bordeaux's Chartrons district, where Thomas, a local bike courier, lives in the attic studio upstairs. Over the course of her first hectic week of administrative hurdles, they cross paths in the shared courtyard and local cafés, where Thomas helps her decode the local systems.

## Lessons

### 1. Asking for help with phone calls

Inès asks Thomas for help setting up her internet over the phone, and Thomas explains how to navigate automated phone menus.

### 2. Starting a phone inquiry

After complaining about long wait times, Inès roleplays a phone call with Thomas to practice requesting a new internet contract.

### 3. Spelling names and giving addresses

During their roleplay, Thomas asks Inès to spell her name and provide her address and bank details.

### 4. Expressing worry about phone calls

Inès practices wrapping up the call but admits to Thomas that she is still nervous about making mistakes with a real agent.

### 5. Talking about appointments

Thomas explains how to book an appointment online, and Inès shares details about her upcoming appointment for her change of address.

### 6. Discussing administrative tasks

Inès explains why she hasn't booked her bank appointment yet, and Thomas suggests she ask her daughter for help with her rental paperwork.

### 7. Making plans to relax

Inès decides to call her daughter for help, and Thomas cheers her up by promising a relaxing coffee break by the water once the paperwork is done.